Welcome to Skyline Rotorua! Find Covid-19 info here.

Stratosfare Restaurant

You will be requested to provide credit card details to secure your booking. If you decide not to, your booking will not be confirmed.

Stratosfare Vouchers are valid for 6 months from the date of purchase.

For reservations cancelled or amended (date/numbers) within 24 hours of your booking, a 100% cancellation fee will apply.

Cancellation Policy for groups of less than 10 guests:

  • For reservations (outside of our Christmas & New Year's Eve period) cancelled or amended (date/numbers) within 24 hours of your booking, a 100% cancellation fee will apply.
  • Bookings are fully refundable and amendable provided cancellation/amendments are made no less than 24 hours before expected arrival.
  • In the event of a 'no-show', a 100% cancellation fee will apply.

Cancellation Policy for groups of 10 guests or more:

  • For reservations (outside of our Christmas & New Year's Eve period) cancelled or amended (date/numbers) within 14 days of your booking, a 100% cancellation fee will apply.
  • Bookings are fully refundable and amendable provided cancellation/amendments are made no less than 14 days before expected arrival.
  • In the event of a 'no-show', a 100% cancellation fee will apply.
  • Please note this policy does not apply to private functions or contracted groups.

Cancellations to Christmas Eve, Christmas Day and New Year's Day

  • Cancellations to the above bookings prior to 21 December will incur a 10% cancellation fee. Cancellations made after 21st December will not be entitled to a refund and a 100% cancellation fee will apply.
  • In the event of a 'no-show', a 100% cancellation fee will apply.

Skyline Rotorua reserves the right to cancel your booking in writing to your nominated e-mail address a minimum of 30 days prior to your reservation date. All cancellations will be granted a full refund.

To guarantee yourself a window seat please choose our Premium Dining option. The package includes a house drink (soft drink, beer, wine), unlimited still or sparkling water, and best of all - a guaranteed window seat!

Please make sure you read and adhere to the Stratosfare Rotorua Dress Code

Please note that there is limited availability of upgrades for each sitting. Should you wish to upgrade to the Premium Dining Experience and this is not available online anymore, please book the standard Gondola and Dinner package and email us or call us on +64 7 347 0027 to enquire about the upgrade.

Skyline Enterprises reserves the right to assess other cancellations on a case by case basis and any decision on refunds is entirely at the discretion of the Operator. Cancellation fees may apply.