Across the site, we’ve introduced several safety measures to ensure best practice hygiene standards are maintained in order to protect guests and our staff members.
Bottom Terminal and Gondola
- Screens in front of cashiers.
- Contact tracing using COVID 19 app
- payWave available.
- Spacing stickers adhered to floors to ensure social distancing.
- Sanitiser stations installed.
- Cabins cleaned more frequently throughout day.
- Family bubbles maintained in Gondola cabin loadings.
Luge and chairlift
- Screens installed at photobooth.
- payWave available at Photobooth.
- Hair nets provided upon request.
- Spacing stickers adhered to floors to promote the need to social distance.
- Sanitiser stations installed.
Zipline
- Sanitiser stations installed.
- Guest PPE available for guests on request.
Market Kitchen, iNZpired/Jelly Belly
- New Market Kitchens a la carte menu.
- All guests seated in smaller sections across the café, tables separated by 1 metre.
- payWave available.
- Cleaning frequency will be increased across entire site.
- Sanitiser stations installed.
Skyline Rotorua MTB Park
- Social distancing in gondola line.
- Medics have been briefed on safety precautions when attending to incidents.
- Sanitizing available at tool rack.
Volcanic Hills Tasting Room
- Sanitiser available on arrival.
- Table spacing (sofas removed during level 2).
- Water station has been removed and water will be provided at tables on request.
- Food will be ordered as requested with cutlery and plates delivered with food.
- Pay wave available.
- Cleaning / sanitising of tables and menus between guests will be increased.
Volcanic Hills Winery
- Visitors are required to sign in and out of the site using this QR code app.
- Sanitiser available on arrival.
- Pay wave available.
- Cleaning frequency has been increased.
Skyswing
- Clearly marked waiting areas for rides to maintain social distancing.
- Only family/bubbles allowed to ride together.
- Sanitiser provided to all riders, before and after.
We will continue to adapt and update our actions as needed and encourage everyone to keep up to date with information from the Ministry of Health, available at www.health.govt.nz.