COVID-19 Information

Frequently Asked Questions:

• Will you be open daily?

  Visit Skyline Queenstown Open Hours for up-to-date information.

• How do I know which Traffic Light colour Queenstown is in?

  Queenstown is currently in Orange. To know which colour every region of New Zealand is in, please visit the official Unite against Covid-19 website.

• What are Skyline's entry requirements when Queenstown is under Orange Light?

  • Guests will be required to present a "My Vaccine Pass" in order to access our building and facilities.
  • Mask wearing is required throughout our buildings, and encouraged in our outdoor spaces.
  • Guests will be required to sign in using the COVID Tracer App when entering the building.

• What are Skyline's entry requirements when Queenstown is under Red light?

  • Guests will be required to present a "My Vaccine Pass" in order to access our building and facilities.
  • Mask wearing is required throughout our buildings, and encouraged in our outdoor spaces.
  • Guests will be required to sign in using the COVID Tracer App when entering the building.

• I am not getting vaccinated and have an upcoming booking. What do I do?

  Without a "My Vaccine Pass", unfortunately you will not be able to access our facilities. Please contact us as soon as possible so we can help either to amend or to cancel your booking. Cancellation fees will only be charged if the cancellation is made within 24h from your booking time.

• I am double vaccinated but don't have a "My Vaccine Pass". Can I show my purple card to access your business?

  Unfortunately no, we are required to sight your "My Vaccine Pass" before you enter our premises. Therefore, if you are double vaccinated or exempt from vaccination, make sure you get your "My Vaccine Pass" by accessing the official My Vaccine Pass website.

• I have a vaccine certificate from overseas that proves that I am double vaccinated. Can I present it to access your business?

  Unfortunately no, we are required to sight your official "My Vaccine Pass" before you enter our premises. Visit the My Vaccine Pass website to learn how to obtain a “My Vaccine Pass” from your overseas vaccination.

• Can I present a negative test to visit you?

  Under the Traffic Light System, we are required to sight your "My Vaccine Pass" before you enter our premises. A negative test will not allow you to visit Skyline Queenstown.

• If I walk up to Bob's Peak without a "My Vaccine Pass", can I access the top building and the Luge?

  If you have a "My Vaccine Pass", you can verify at the top and enter our buildings and the Luge. Without a "My Vaccine Pass", unfortunately you will not be able to access our buildings or the Luge. You are, however, welcome to access the outdoor trails and tracks that start from the top of Bob’s Peak.

• I don't own a smartphone, what do I do?

  You can print your "My Vaccine Pass" and show us the hard copy when you arrive. We may also ask you to present a secondary form of identification to verify your pass.

• I am visiting with a group. Does everyone need to show a "My Vaccine Pass" on arrival?

  Yes, every eligible person (12 years and 3 months old and over) need to show their Vaccine Pass to enter our building.

• What if I’m exempt from vaccination?

  People exempt from vaccination are able to download their "My Vaccine Pass" and enter our site. Visit the official My Vaccine Pass website to learn more. Only with your "My Vaccine Pass" you are able to access our facilities under the Traffic Light System.